Can you replace BT master socket?

Re: Replacing master socket

You cannot replace that socket as it is the property of Openreach.

How do I fix my BT Openreach socket?

Quote from the video:
Quote from Youtube video: So if you're replacing an older and t5 socket you would just copy whatever's on the a and B. Onto. This a and B. So that's nice and straightforward.

How do I wire a BT phone socket?

Quote from the video:
Quote from Youtube video: So you'll see the two three and five blue two to orange two three white blue to five that plugs it into there when you unplug it your disconnects. That's your test socket there.

What does BT master socket look like?

The master phone socket is the main socket where the phone line enters your home, usually found in the hallway near the front door. If you can’t find it, have a look outside for any wires entering your home, then look for a white box on the wall inside.

Will BT Openreach move my master socket?

For all BT customers you can dial 150 to call the Sales Department and book an appointment to move the master socket. The cost will be in the region of £130. If you call out an Independent Telephone Engineer some will be reluctant to touch the main telephone socket as this is down to Openreach to maintain.

Can I change my master phone socket?

The master socket normally belongs to the phone line provider and in theory can’t be moved. There is normally a provision to extend from them, in a way that the extensions can be disconnected for testing.

How do you install a telephone socket?

Quote from the video:
Quote from Youtube video: And then what you need to do is you need to cable tie knot the wires never cable tie two wires always cable tie the sheath. To get your cable. Tight. Through there cut off the excess.

Do I need a master socket for broadband?

In the vast majority of cases, it is not necessary to use the master socket but with some important provisos. The first thing to note is that if you do use the master socket, it will only give the best possible speed if, and only if, any extensions are filtered.

How do I find my main telephone socket?

A master socket (sometimes called the main socket) is where the phone line enters your home. It’s where your broadband signal is strongest. To find it, look for a white box on the wall. It’s always best to connect your broadband router to the master socket.

Can you plug your router into any phone socket?

Technically, you can’t connect a router to any phone socket, because a router is not the same as a modem. You can connect a modem or router/modem combo to a phone socket, but it still has to be a DSL modem.

Do I need a master phone socket?

You do not need a master socket as such, but it helps to improve speed. The fact that Openreach could not get it to work, would mean that the commissioning test would have failed, and service would not been shown as active, as the test has to be done, and the results uploaded to the BT server, for this to happen.

Who is responsible for the telephone master socket?


Openreach are responsible for everything up to the master socket. That includes the master socket itself, but the removeable faceplate seems open to debate. However, if the line is damaged within the boundary of the property, then Openreach may charge you to fix it.

How do you fit a master phone socket?

Quote from the video:
Quote from Youtube video: If when you plug your phone in there or your broadband. And you're sure that your filter your phone your adsl lead is all working correctly.

Do I need a new master socket for Fibre?

If you’re setting up your Fibre, you don’t need a special faceplate. We’ll send you microfilters to use with your existing socket. However, you don’t need to worry about microfilters if your master socket has already had a broadband accelerator faceplate fitted (master socket with two sockets).

How do they connect Fibre optic broadband to my house?

The fibre cable will usually enter your property through the same point as your telephone line, which then connects to a modem to reach the signal. Fibre to the cabinet on the other hand uses fibre optic cable ONLY to the cabinet, and then copper wire delivers the connection into your home or business.

How do I know if I have a pre filtered phone socket?

Carefully unscrew the faceplate on your main phone socket with a screwdriver. If your main phone socket doesn’t have screws, squeeze the sides of the faceplate to detach it. Now gently pull the faceplate towards you. With the faceplate removed, you’ll see the test socket inside.

Do I need an engineer to install fibre?

As most fibre connections are FTTC (fibre-to-the-cabinet) you won’t need an engineer to visit your home because your connection will still use your home phone line to connect to the street cabinet.

Can I get full fibre to my house?

Also known as Ultrafast Full Fibre broadband. This is our most reliable, fastest broadband with a pure fibre optic cable straight into your home or business. If you’ve got a fibre package from your Communications Provider today, it’s likely you’re connected via FTTC.

Can I pay to get fibre to my house UK?

Unfortunatley there is nothing you can do. You can’t pay extra to get a better service. Your only options are satellite broadband, or getting a leased line but leased lines cost around £500-600 per month and are really aimed at businesses.